At Luke Hardy Photography, your privacy is extremely important to us. This privacy policy has been prepared in accordance with the EU’s General Data Protection Regulation (GDPR) to ensure fairness and transparency in how we handle your personal data. By using Luke Hardy Photography, you consent to the collection and use of your data as described in this policy.

If you have any questions or concerns about this policy, please contact us at luke@lukehardyphotography.co.uk.

The Data We Collect and Why

To provide and deliver our services, we collect and manage a variety of personal data in compliance with GDPR. The data we may collect includes:

• Your full name(s)

• Email address(es)

• Home address and postcode

• Addresses and postcodes of your wedding venues

• Mobile phone number(s)

• First names of key friends and family members for group photographs

• Images captured during our photography services

Purpose of Data Collection

We collect this data to:

• Respond to your enquiries and discuss your photography needs.

• Fulfill our contractual obligations, such as capturing your wedding day or photo session.

• Deliver the final photographs or products (e.g., prints, albums).

• Archive photographs for safekeeping in case of loss or damage to your copies.

We collect this data on the basis of consent (when you inquire or engage with our services) and to fulfill a contract (when you book our services).

How We Manage and Secure Your Data

Data Management

We use Studio Ninja, a GDPR-compliant studio management software, to securely manage client data, track bookings, and store your information. Studio Ninja employs industry-standard security measures to protect your data. For more details, you can review their Privacy Policy.

Photographs and other digital files are stored on encrypted hard drives in our home office, which is secured by locked doors and password-protected systems.

Third-Party Sharing

To deliver your final products, we may share a small selection of your photographs with trusted third-party service providers, such as:

• Professional print labs

• Album production companies

All third-party providers we work with are GDPR-compliant, and data is shared solely for fulfilling your specific requests (e.g., creating prints or albums).

Data Retention and Deletion

Retention Period

We retain your data for up to seven years following your event to fulfil our contractual obligations and for record-keeping purposes. Archived photographs are securely stored in case you need a replacement copy in the future.

Requesting Data Erasure

You have the right to request that we delete your data at any time. Please note that if your event is upcoming, we may require this information to complete our service. Once our services are fulfilled, you can ask for your data to be erased. However, we recommend allowing us to archive your photographs for safekeeping.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• The right to be informed about how your data is used.

• The right to access the data we hold about you.

• The right to correct any errors in your personal data.

• The right to request the deletion of your personal data.

• The right to restrict or object to the processing of your data.

• The right to move, copy, or transfer your data to another service provider.

• The right to object to automated decision-making or profiling (not applicable in our case).

To exercise any of these rights, please email us at luke@lukehardyphotography.co.uk.

Cookies and Tracking

Our website uses cookies to enhance your experience and analyse traffic. Cookies are small text files stored on your device that help us improve our website. You can manage your cookie preferences or disable cookies entirely in your browser settings.

In Case of a Data Breach

In the unlikely event of a data breach, we will notify the relevant regulatory authorities within 72 hours. If the breach involves your personal data, we will inform you promptly and provide guidance on any necessary actions.

Changes to This Policy

We may update this privacy policy from time to time. When changes are made, we will update the date at the bottom of this document and notify customers of significant changes. Continued use of our services after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us at:

Luke Hardy Photography
Email: luke@lukehardyphotography.co.uk

Last updated: 26th November 2024